OUR INFRASTRUCTURE, MANPOWER & EXPERTISE
CALL SERVICE CO-ORDINATOR : Enables the customer to log their complaints at one point contact and also as she is a technical person she solves problem over the phone going through the nature of the problem explained by the customer. This system is to save the customer’s down time.
MANAGERS : Experiences and professional managers to ensure high & qualitative productivity. All Managers are trained in their respective field and they head every division.
COMMUNICATION : We are having all facilities like phones, fax, pagers, mobiles and email for smooth working. Our support persons are also equipped with pagers & mobile to ensure proper & immediate response.
In KOLKATA we have provided services to more than 5000+ resellers successfully including some of big national distributors & service providers. Services are still continuing to achieve more.
In Cell repairing Service we have provided services to more than 500000+ customers all over W.B. satisfactorily, which helps PINKY CELL to achieve more from banks.