OUR INFRASTRUCTURE, MANPOWER & EXPERTISE
CALL SERVICE CO-ORDINATOR : Enables the customer to log their complaints at one point contact and also as she is a technical person she solves problem over the phone going through the nature of the problem explained by the customer. This system is to save the customer’s down time.
MANAGERS : Experiences and professional managers to ensure high & qualitative productivity. All Managers are trained in their respective field and they head every division.
COMMUNICATION : We are having all facilities like phones, fax, pagers, mobiles and email for smooth working. Our support persons are also equipped with pagers & mobile to ensure proper & immediate response.
Our technical divisions are equipped with latest tools and devices like Advanced Diagnostic Card, SMD Lifting Machines, OSCILOSCOPE, EXCERSISER, DESOLDERING PUMPS, latest Fault Finding tools and many more to ensure qualitative and better productivity.
In KOLKATA we have provided services to more than 5000+ resellers successfully including some of big national distributors & service providers. Services are still continuing to achieve more.
In Cell repairing Service we have provided services to more than 500000+ customers all over W.B. satisfactorily, which helps PINKY CELL to achieve more from banks.